Following our announcement in July 2024, we are excited to share additional updates about our new logo, go-to-market plans, and how these improvements will enhance your overall customer experience.
Source Industrial Services Inc. and O’Brien Lifting Solutions Inc., both recently acquired by Flatiron Crane Operating Company, are now joining forces to provide you with the best material handling equipment and service experience in Canada.
By working together, we have significantly expanded our resources, which now include additional service technicians, engineers, a larger state-of-the-art manufacturing facility, and a new industry-leading Non-Destructive Testing (NDT) facility, to name just a few.
As part of this evolution, you will soon notice a revised brand in the marketplace: O’Brien|Source, while the Source Industrial brand will remain in place. The O’Brien|Source brand will focus on all your crane manufacturing, engineering, service, and inspection needs, while the Source Industrial Services brand will continue to offer industry-leading Safety training, NDT services, custom fabrication, fall arrest and below the hook inspection repair and service. Rest assured; customers of both brands will have access to the full range of solutions we offer.
We are committed to delivering best-in-class service by continuously refining our offerings and processes across the board. This includes improvements to our service operations, such as:
- Inspection software
- Work order allocation
- Scheduling
- Time and parts entry
- Inventory tracking
- Service history
- Technician and crane operator training
- Safety training
- Non-Destructive Testing
- Crane data collection and automation
We are excited about these developments and look forward to working with you to provide the best customer service experience in the material handling industry.
If you have any questions or would like more information, please don’t hesitate to reach out to us by phone, email, or through our websites: